Responsible Gaming
Introduction
At Mel Ray Hire Cars, we're committed to promoting responsible gambling practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. When you gamble, only use money you can afford to lose, and never gamble with funds needed for essential expenses like rent, bills, or groceries.
Remember: the odds always favour the house. Set a budget for entertainment purposes only and stick to it.
Age Verification
In Australia, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and do not permit anyone under the legal gambling age to access betting services. If you are under 18, please do not attempt to use any gambling platforms.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about gambling activities and spending
- Gambling with increasing amounts to achieve the same excitement
- Unable to cut back or stop gambling despite trying
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or taking out loans to gamble
- Neglecting family, work, education, or other responsibilities
- Continuing to gamble despite negative consequences
- Loss of interest in other hobbies and activities
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools
Most responsible gambling platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose over a set timeframe
- Reality Checks: Receive regular reminders showing how long you've been gambling and how much you've wagered
- Time Limits: Set session time limits to prevent excessive gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Account Closure: Close your account if you need to stop gambling entirely
Use these tools proactively to maintain control over your gambling activities.
Support and Help
If you're struggling with problem gambling, support is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online - Free, confidential support available 24/7
www.gamblinghelponline.org.au
Phone: 1800 858 858
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany)
www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Trained counsellors are available to provide confidential support and guidance at no cost.
Your wellbeing is important. Contact Gambling Help Online on 1800 858 858 or visit their website for counselling, support groups, and self-assessment tools.
Last updated: 2026. This information is provided for harm minimisation purposes and does not constitute professional medical or financial advice.